If you are traveling to Disney on a budget, you have probably looked into discount Disney tickets. Disney tickets are very pricey and the only way you can get a discount at the parks is if you buy multi-day tickets. If you are only planning to go for a day or two, you won’t really find a deal unless you use a ticket broker. You can find discount Disney tickets for sale online and discount seller shops there are on every other strip mall in Orlando, but you better know how they work.
Here is my experience with buying discount Disney Tickets from an untrusted seller:
Several years ago, my husband and I decided to look into purchasing discounted Disney World tickets from a third party vendor. After doing some research online, my husband found someone selling Park Hopper tickets for a HUGE savings. I was a little reluctant to buy Disney discount tickets online from a third party seller only because I was fearful of being scammed.
Since I own my own eBay business, I knew how to check to make sure the seller is reliable. He had over 3000 transactions and the feedback was over all positive. There were a few neutral comments about lack of communication or that getting tickets was a bit inconvenient, but it wasn’t enough to send up rag flags for me. I decided to purchase a set of 4 park hoppers through him and paid using my Disney Visa card knowing that I would be protected in the case that something went wrong.
Read the fine print
When I read the fine print of the sale, it was very specific about a few things. Once payment was made, I would be sent a confirmation number. 2-3 days out before my stay, I was told I would receive an email that would give me the telephone number of the place I would be picking up the tickets (which would be near Animal Kingdom). I would need to pick the tickets up 24 hours before I would be using them. No problem.
A few days before leaving for Disney, I had not heard from the eBay seller and I began to get worried. I emailed the seller a few times and did not get any response. Finally, two days prior to our arrival date, he sent me his contact information and asked me to call because something was wrong with the tickets we purchased. Uh-oh.
When we called, he told us that the magnetic strips on the back of our tickets weren’t right and that he could not sell them to us. He said he would not be able to get them fixed in time for our trip. While inconvenient, I know that things happen. He offered to get us a new set of tickets and that once we paid for the new set, he would refund us for the initial set. RED FLAG. Who in their right mind, would pay for a second set of tickets BEFORE getting a refund for the first set? We told him that we wanted a FULL REFUND FIRST. He reluctantly complied, and we were able to verify that the refund went through.
Where are these Discount Disney tickets coming from?
Turns out that this eBay seller sells tickets online, but pays another Discount Ticket seller who owns a brick & morter store to be the pick up location. We had the contact number for the pick up person and so decided to call to get their take on things. The first thing the Discount Ticket seller said is that “We are not any way associated with XYZ seller, we are simply their pickup location.” She informed us that the guy we were dealing with was recently unreliable and seemed a little shady. She claimed that he gives her $3 for each ticket that gets picked up from her store and that was the extent of her business with him.
Luckily, she was a legit Discount Disney Ticket broker and worked with us and sold us the very same Park Hopper tickets at the price the original eBay seller had agreed to. She claimed that it was a great deal and that she would settle up with him later. Because we purchased the tickets from her outright, she would not make us return the tickets after use (something we found out later the original seller required~for what reason I don’t know). The night before we headed to the Disney parks, we drove out to her store and picked up the tickets without any problem.
Believe me, many others aren’t so lucky. I have heard horror stories of people losing hundreds of dollars on bogus tickets. Don’t let this happen to you.
There are a few steps you can take to make sure you don’t get scammed when buying discount Disney tickets from a third party ticket broker:
- Be sure that you deal with a reputable third party vendor with great recommendations. Look them up on BBB to see if there are any complaints against them.
- Look for their customer service number. Call them & ask if they are bonded & insured. They should be able to present a Florida Seller of Travel License number.
- If you are buying online, look for a seller with the Verisign seal so that you know your information is secure.
- Always pay by credit card because your credit card company will back you in the event that something goes awry.
Where you should purchase Discount Disney Tickets:
We have used Undercover Tourist several times to purchase discount Disney tickets and our experience was wonderful. They are professional and the only discount Disney ticket broker that I feel comfortable endorsing because I have used them myself.
Have you ever purchased discount Disney tickets? What was your experience like?